TERMS OF SERVICE
Please read these Terms of Service (the "Terms") carefully before accessing or using HumanGrowth.
HumanGrowth is a comprehensive talent development platform that combines artificial intelligence, certified human coaching, advanced analytics, and workflow tools. The Service is located at https://humangrowth.io (the "Service").
HumanGrowth is operated by HumanGrowth, a business entity ("we," "us," "our," or "HumanGrowth").
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and third parties who wish to access or use the Service.
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you do not have permission to access or use the Service.
Relationship with Other Agreements
These Terms govern individual user conduct and use of the Service. They do not include commercial subscription terms, pricing commitments, service levels, or detailed customer data processing commitments for organizational customers. If your organization has a subscription agreement, Order Form, master services agreement, or data processing addendum with HumanGrowth, that agreement will prevail regarding commercial terms and customer data terms. The Privacy Policy is a factual notice of data practices and does not reduce rights granted under any customer agreement.
Service Description
HumanGrowth is an AI-native platform focused on comprehensive talent development and individual workplace performance. The platform combines AI micro-coaching guidance with certified human coaching. Depending on your organization's configuration, the Service may include:
- AI micro-coaching features that provide recommendations, prompts, summaries, assessments, and development insights aligned with HumanGrowth's six pillars: Career, Purpose, Relationships, Health, Inner Peace, and Stability.
- A marketplace for live 1:1 and group coaching sessions with independent certified professional coaches.
- Dashboards, reports, and workflow features that help organizations understand development activity and outcomes.
Cancellation Policy
We reserve the right to cancel your purchase for any reason, at our sole discretion, including but not limited to fraud, inaccuracies, and unavailability of purchased products or services. We will promptly notify you if we plan to cancel your purchase. If we cancel your purchase, we will issue a full refund of the purchase price you paid.
You may stop using the Service at any time. Post-termination handling of payments and Customer Data is governed by the applicable customer agreement and the Privacy Policy.
Advance Payments
We may require an advance payment for purchases of services offered through the Service. An advance payment is a partial payment of the total purchase price that helps cover actual expenses while we provide services. If we cancel, we will issue a refund of your advance payment.
Remedies
You agree that, to the extent permitted by applicable law, you will not be entitled to remedies for breach of these Terms of Service in relation to your purchase other than dispute resolution as provided in the "Governing Law, Severability, and Dispute Resolution" section below. These remedies are intended to be your sole and exclusive remedies for any breach of these Terms related to your purchase.
Accounts and Access
We reserve the right to cancel your account at any time, at our sole discretion. You may cancel your account by contacting us.
Customer Data and Intellectual Property
"Customer Data" means data, content, and information provided to the Service by you or your organization, or collected through integrations authorized by your organization. As between you and HumanGrowth, you or your organization retain all right, title, and interest in Customer Data. You grant HumanGrowth a limited, non-exclusive right to use, process, store, transmit, display, and analyze Customer Data only as necessary to provide, operate, secure, support, troubleshoot, analyze, maintain, and improve the Service; evaluate quality and security; investigate incidents; enforce policies; and comply with applicable law.
The Service, including its software, interfaces, documentation, workflows, and related intellectual property, is owned by HumanGrowth and its licensors. Except for limited rights expressly granted in these Terms, no rights are granted to you.
Prohibited Uses
You agree to use this Service in accordance with all applicable laws, rules, regulations, and these Terms at all times. The following list is non-exhaustive. You agree that you will not:
- Impersonate or attempt to impersonate HumanGrowth or its employees, representatives, subsidiaries, or divisions.
- Misrepresent your identity or affiliation with any person or entity.
- Send or attempt to send advertising or promotional material, including spam, junk mail, chain letters, or similar material.
- Engage in conduct that restricts or inhibits anyone's use or enjoyment of the Service, or that may harm us or expose us or users to liability.
- Use the Service in a way that could disable, overburden, damage, or impair it or interfere with another party's use.
- Use robots, spiders, or similar automated means to access or use the Service for any purpose, including monitoring or copying materials.
- Use manual processes to monitor or copy materials or for any unauthorized purpose.
- Use devices, software, means, or routines that interfere with proper Service operation, including viruses, trojans, worms, logic bombs, or similar materials.
- Attempt unauthorized access to, interference with, damage to, or disruption of any part of the Service, related servers, or connected databases.
- Attempt to attack the Service through denial-of-service or distributed denial-of-service attacks.
- Otherwise attempt to interfere with proper Service operation.
- Use the Service in any way that violates applicable laws, rules, or regulations.
NO WARRANTY ON THE SERVICE
The software or services displayed or offered on this Service are provided "as is." No express or implied warranty (including implied warranties of merchantability, satisfactory quality, or fitness for a particular purpose) applies to this Service, whether arising by law, course of dealing, course of performance, trade usage, or otherwise.
Without limiting the foregoing, HumanGrowth does not guarantee, and specifically disclaims, results or achievements from AI applications or resulting work product and deliverables. You acknowledge that AI technologies are inherently probabilistic and may generate unexpected, inaccurate, biased, or incomplete outputs. You remain solely responsible for reviewing, validating, and determining suitability of deliverables for your intended business purposes, and HumanGrowth is not liable for your reliance on AI-generated outputs except as expressly provided in this Agreement.
Further, to the extent any work product or deliverable is generated in whole or in part through AI tools, HumanGrowth makes no representation or warranty that such work product or deliverable will be free from third-party infringement or misappropriation claims arising from the underlying operation of such tools or data sources beyond HumanGrowth's reasonable knowledge or control.
Availability, Errors, and Inaccuracies
We assume no responsibility for availability, errors, or inaccuracies in information, products, or services provided through this Service. We may experience delays in updating information on this Service and in advertising elsewhere. Information, products, and services on the Service may contain errors or inaccuracies or may be incomplete or not current. Products or services may be incorrectly priced or unavailable. We expressly reserve the right to correct pricing errors on the Service. Inclusion or offer of any product or service on the Service does not constitute endorsement or recommendation by us.
DAMAGES AND LIMITATION OF LIABILITY
In no event shall HumanGrowth be liable for direct, indirect, punitive, incidental, special, or consequential damages arising out of, relating to, or connected in any way with your access to, display of, or use of this Service, or delay in or inability to access, display, or use it, including reliance on opinions or information appearing on the Service; computer viruses; software or linked third-party websites; products or services obtained through the Service; or damages arising from (i) operation of third-party AI systems outside HumanGrowth's control, (ii) third-party data sources accessed or referenced by such systems without HumanGrowth's direction, or (iii) inherent characteristics of AI technologies, including inaccuracies, errors, omissions, hallucinations, bias, or other unpredictable outputs.
If, despite the limitation above, HumanGrowth is found liable for any loss or damage related to this Service, HumanGrowth's liability shall in no event exceed the service fees you paid to HumanGrowth for the relevant transactions through this Service.
The liability limitations reflect the allocation of risk between the parties. These limitations survive and apply even if any limited remedy in these Terms is found to have failed of its essential purpose. These limitations inure to the benefit of HumanGrowth.
AI Features and Technologies
The Service may include AI technologies that provide coaching recommendations, development suggestions, summaries, assessments, and other assistance outputs for authorized users. AI features are provided for informational and assistance purposes only and are not a substitute for professional judgment, human coaching, or independent decision-making.
AI technologies are optional. Organizations may enable or disable AI technologies through administrative settings or by written notice to HumanGrowth. During periods in which AI technologies are disabled for a Customer account and users, AI-specific provisions apply only as relevant to data already processed during periods when AI technologies were enabled.
AI Features: No Automated Employment Decisions
HumanGrowth AI features are designed to support human decision-makers, not replace them. They are not intended to make solely automated decisions producing legal or similarly significant effects on individuals. Any hiring, termination, promotion, compensation, disciplinary, or similar employment decision must be made by qualified human decision-makers exercising independent judgment.
AI Features: How Data Is Used
HumanGrowth may process Customer Data as necessary to provide, secure, maintain, support, troubleshoot, and improve the Service, and to comply with applicable law. HumanGrowth does not use Customer Data to train generalized or shared AI or machine learning models, and does not allow third-party AI infrastructure providers to do so on HumanGrowth's behalf without clear disclosure and appropriate authorization.
AI Features: Service Improvement and Evaluations
HumanGrowth may use service data, usage data, feedback, and de-identified or aggregated information to improve response quality, product performance, workflows, reliability, and security. Where reasonably possible, service improvement work uses de-identified or aggregated information instead of directly identifiable Customer Data. In some cases, limited review of identifiable information may be necessary for support, troubleshooting, security, abuse prevention, quality assurance, or product issue investigation, subject to access controls, customer agreements, and applicable law.
Human Coaching Services
Human coaches available through the Service are independent professionals, not HumanGrowth employees. HumanGrowth facilitates matching, scheduling, and platform access, but does not control specific advice, methods, or outcomes of coaching engagements.
Intellectual Property and DMCA Notice
All content on this Service is © 2024 - 2026 HumanGrowth or third parties. All rights reserved. Unless otherwise specified, this Service and all content and other materials on it, including logos, designs, text, graphics, images, information, data, software, sound files, and their arrangement (including content generated wholly or partly using AI applications or tools), are the proprietary property of HumanGrowth and are protected intellectual property in the United States and/or other countries.
If you are aware of potential infringement of our intellectual property, contact HumanGrowth at admin@humangrowth.io.
We respect the intellectual property rights of others. It is our policy to respond to claims that content posted on the Service infringes copyright, trademark, or other intellectual property rights.
If you in good faith believe content infringes your intellectual property rights, you or your agent may send a written notice titled "Intellectual Property Rights Infringement - DMCA." Your notice must include:
- An electronic or physical signature of a person authorized to act on behalf of the rights owner.
- A description of the work claimed to be infringed, including the URL where the work exists or a copy of the work.
- Your name, email, address, and phone number.
- A statement that you have a good-faith belief the disputed use is not authorized by the owner, its agent, or law.
Please note that we will not process incomplete notices. You may be liable for damages, including costs and attorneys' fees, for any misrepresentation or bad-faith claim regarding infringement of your intellectual property rights by content on this Service.
Governing Law, Severability, and Dispute Resolution
These Terms are governed by the laws of the country or jurisdiction where the customer organization is located, excluding conflict of law rules. Any dispute arising from these Terms will be resolved exclusively in competent courts of the applicable jurisdiction. Before filing a claim, each party agrees to attempt in good faith to resolve the dispute informally for at least thirty (30) days after notice is sent to admin@humangrowth.io.
If any provision of these Terms is held invalid or unenforceable by a court, the remaining provisions remain in effect. These Terms constitute the entire agreement between you and us regarding the Service and supersede prior agreements regarding the Service.
You and HumanGrowth agree that each may bring claims against the other only in an individual capacity and not as a plaintiff or class member in any class or representative action.
Changes to the Terms of Service
We reserve the right to modify these Terms of Service at any time. Changes are effective when amended. We may not provide notice of changes. We encourage you to review these Terms periodically. Your continued use of our services after revised Terms are posted means you accept the changes.
Questions
If you have questions about our Terms of Service, please contact us at admin@humangrowth.io.